The Office Clerk Certificate provides students the knowledge of basic office procedures, software fundamentals, and business skills that can be applied in any office. The objective of this program is to prepare students for an entry level office position.
As more employers acquire word processing equipment and programs, the labour market for skilled Office Clerks grows. Successful candidates can pursue careers in offices throughout the public and private sectors as general office clerk, office assistant, office clerk, typist, word processor operator. Upward mobility in this role is possible with experience, motivation, dedication, and a positive attitude.
Upon completion of the program the participant must demonstrate the following core competencies:
Minimum 25 words per minute (WPM).
Basic level of proficiency in a Windows operating system
Intermediate level of proficiency in Microsoft Word
Intermediate level of proficiency in Microsoft Excel
Basic level of proficiency in Microsoft Access
Business Correspondence Level 1 and Customer Service
Basic level of proficiency in Microsoft Outlook and Office Procedures Level 1
Job Readiness/Employability Skills
Job Search and Resume Writing
Grade 12 or equivalent or Mature Student Status. Courses are open to any applicant who possesses a good command of the English language and is able to follow instructions. An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program. Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them