COMPUTER SOFTWARE SUPPORT
This program offers students the opportunity to acquire the skills in the most popular computer software applications used in today’s business environment. Graduates will have the skills and knowledge necessary to function effectively in an office.
Graduates of this program have a wide and varied choice of positions available to them. Prospective employers include businesses of various sizes and types.
Upon completion of the program the participant must demonstrate the following core competencies:
Minimum 25 words per minute (WPM).
Advanced level of proficiency in a Windows operating system
Advanced level of proficiency in Microsoft Word
Advanced level of proficiency in Microsoft Excel
Advanced level of proficiency in Microsoft PowerPoint
Advanced level of proficiency in Microsoft Access
Help Desk & Call Centre Skills
Help Desk Analyst
Sage 50 Premium Accounting and QuickBooks Premier
Personal Computer Fundamentals for Technical Users, Internet Fundamentals, advanced level of proficiency in Microsoft Outlook, and Basic Bookkeeping Level 1
Customer Service, Business Math, Microsoft Project Level 1, and Project Management Fundamentals Level 1
Simulations and Drills
Practical Applications – 3 Units
Job Readiness/Employability Skills
Job Search and Résumé Writing and Thought Patterns for a Successful Career
Grade 12 or equivalent or Mature Student Status. Courses are open to any applicant who possesses a good command of the English language and is able to follow instruction. An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program. Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them. Part-time students may set their own schedules to a minimum of two training sessions per week.