COMPUTER SERVICE TECHNICIAN
This program prepares students to deal with the problems they may encounter when servicing Personal Computers. It provides in-depth knowledge of computer hardware. Students will have practical hands-on experience in troubleshooting computer problems and assembling a computer. This program prepares students to take the CompTIA A+, Network+, and Security+ certification exams.
Graduates of this program will find opportunities working as bench technicians for small to medium sized PC or electronics companies as well as large PC related manufacturing operations. They may also find positions in computer sales and service. After some experience, they may wish to open their own computer repair service.
Upon completion of the program the participant must demonstrate the following core competencies:
Minimum 25 words per minute (WPM).
Advanced level of proficiency in a Windows operating system
Basic level of proficiency in Microsoft Word
Basic level of proficiency in Microsoft Excel
Basic level of proficiency in Microsoft Access
Internet Fundamentals and basic level of proficiency in Microsoft Outlook
Grammar Essentials for Business Writing, Customer Service, and Workplace Success/Intrapreneurship
Job Readiness/Employability Skills
Job Search and Resume Writing and Thought Patterns for a Successful Career
CompTIA A+ 220-901 and CompTIA A+ 220-902
CompTIA Network+ and CompTIA Security+
Grade 12 or equivalent or Mature Student Status. Courses are open to any applicant who possesses a good command of the English language and is able to follow instruction. Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.